provided by ITS

Service Management System

We've made some changes

Some of our online IT forms have moved to our new, more user-friendly University Services portal.

Things look a bit different, but it's easier to use. And don't worry - we'll redirect you automatically where required. Our Service Centre team is ready to take care of any requests that you log.

If you need some help please call the Service Centre directly on +61 3 834 40888.

Which forms have moved to the new University Services portal? You can download a list of the old forms in the BSM portal that have been given new life (and new names) on the new portal.

If you are a Level one, two or three Resolver, click here to access your assigned tickets.

You will find this and other information on our website.

Change Management and Problem Management has gone live in ServiceNow so no new changes or problems should be logged in here